PRIVACY POLICY

Using this site, you agree to our terms & conditions and this privacy policy.

We have taken every possible precaution to safeguard the privacy and security of the information you provide us through this site.

To provide you with the best possible shopping experience, we may need to collect some of your personal information. Some personal data is required to process your orders and may be shared with partner service providers to facilitate the processing of your orders.

Our services are intended for adults/persons above the age of 18. Any persons under 18 need verified parental consent to use this site and its services.

We use different types of cookies on this site to provide a more enriching shopping experience for our site's users. You may disable cookies and tracking, but this may deprive you of the best shopping experience.

We may be required to disclose your personal information to law enforcement/government agencies as may be lawfully required of them. In such cases, we will do so only to the extent necessary and with proper legal authority. We will not rent out or sell your personal information to third parties for any reason whatsoever.
We shall always adhere to your requests regarding how we deal with your information. Also, should you require us to remove your details from our systems, we will conform to your wishes.

We will not disclose your credit/debit card information to third parties.

It is your responsibility as a user to keep your login credentials and password safe and secure.

Please ensure that, at all times, the information you provide to us is accurate and free of errors. You may change your data anytime through the 'My Account' option when you log in.
It is your responsibility to familiarize yourself with this privacy policy and to keep abreast of any updates and changes that may be made from time to time.

1. Details:

By agreeing to visit and use this site or any of its affiliated websites (known as the 'website' or 'site'), you, the user, agree to this Privacy Policy.

Please be advised that if you do not agree to any or all of the terms of this Privacy Notice, you should immediately stop using or accessing this site. Kindly note that it is your responsibility to familiarize yourself with this Privacy Policy and to keep yourself up to date with any changes that may be made to it as necessary from time to time.

At Rapidsolutionsint, we believe in the value of your privacy and how much it means to you and faithfully stay bound to the legal framework designed to protect your information and safeguard your privacy. We also believe in your right to keep your personal information private and secure. In that regard, we are committed to safeguarding your personal information. Our Privacy Policy describes how we manage your data and protect your right to privacy and your personal information.

2. When and why we collect personal information

We have taken every possible precaution to protect and secure all personal information we collect through our website against unauthorized access, loss, misuse, disclosure, or alteration. In addition, upon your instruction, we will take measures to effectively destroy and/or permanently delist all of your personal information that you would have submitted to us.

To provide you with the best online shopping experience, we may need to ask for your details, such as your name, address, telephone number, and/or email address. This information may be collected during interactions by telephone, email, or fax by our representatives in the customer care department and/or when users create accounts with us and/or when an order is placed to us on the website.

Such information is used to process orders, facilitate order delivery, and supply promotional and or other information, where users agree to receive such promotional and informative materials by email or any other means deemed necessary by Rapidsolutionsint.

You, the user, are under no obligation to provide us with any of your personal information. However, please note that some personal information may be required to process your orders. If you choose to withhold any of the information requested, we may not be able to process your orders. 

3. Children and Privacy

Rapidsolutionsintis a publicly available website. We do not restrict access to the website. However, our services are intended for use by adults/persons above the age of 18. In that regard, we will never collect or store any personal information supplied by persons under 18. If we become aware that a user is under 18 and has submitted personal information without verifiable parental consent, we will immediately remove such information from our servers and records and terminate any account/s created by such persons.

We will do this because we understand that minors may not be fully aware of all the provisions of this Privacy Policy and may be unable to make informed, rational decisions about using this website. Because of the nature of the internet, we encourage parents and guardians to monitor their children's online activities, especially on unfamiliar sites.

As a rule, Rapidsolutionsintdoes not and will not sell any products knowingly to anyone below the age of 18 without the consent of their parent/s or legal guardian/s. 

4. Cookie Policy

4.1. What are cookies?

Quite simply, a cookie is a text file stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some details such as a unique identifier, the site name, and some digits and numbers. It allows a website to remember who you are, your preferences, your location, or what's in your shopping basket.

Most websites you visit will use cookies to improve your user experience by enabling that website to 'remember' you.

4.2. How long do cookies last?

Cookies last for different lengths of time depending on what they are used for:

• Session cookies are temporary and only stored until you leave the website or when you close your web browser.
• Persistent cookies last for a fixed period, defined within the cookie, and allow the website to recognize the device again when the user returns to that website on that device.

4.3 Who sets cookies?

First-party cookies are set by the website you are visiting and can only be read by that website.
Third-party cookies are set by an organization other than the website's operator. Cookie files are used for website measurement so that third-party services on the website can operate, target, and deliver advertising.

4.4 How do we use cookies?

The site uses a range of first and third-party cookies that enable us to offer you an enhanced, personalized experience. The information stored in cookies falls into the following categories:

4.5 Strictly Necessary Cookies

These cookies are essential to using the site and its features. Without these cookies, we cannot provide the services you have asked for, such as viewing content or purchasing Products.

4.6 Performance Cookies

These cookies collect information about how visitors use the site, for instance, which pages visitors go to most often and if they get error messages. All information these cookies collect is aggregated and therefore anonymous and only used to improve how the site works.

4.7 Functionality Cookies

These cookies allow the site to remember your choices (such as your user name and preferred settings). As a result, we could provide you with customized recommendations, remember changes you have made to text size, or provide services you have requested. The information these cookies collect may be anonymized and cannot track your browsing activity on other websites.

4.8 Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests, limit the number of times you see an advertisement, and help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website, and this information is shared with other organizations such as advertisers.

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt Out.

4.9 How to control cookies

You can delete all cookies on your device and prevent them from being placed. If you do this, however, you may have to adjust some preferences every time you visit a website manually, and some services and functionalities may not work.

All major browsers allow you to change your cookie settings - for example; you can set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. You can usually find these settings in your browser's 'options' or 'preferences' menu. The following links may help explain these settings, or you can use the 'Help' option in your browser for more information.

Cookie settings in Internet Explorer and Edge
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS

5. What We Do With the Personal Information We Collect

We collect personal information to provide our services, effectively and efficiently handle inquiries, and provide a richer online shopping experience. We also collect personal information for use by authorized third parties (e.g., payment gateway providers, shipping partners, and telecommunications partners) to enable them to carry out requested services on our behalf, e.g., delivering customer orders, sending order notifications, and processing online payments.

We also use your personal information to update our records and databases to maintain any online account you may have with us effectively. From time to time, we may also use this information to inform users of promotional offers, new product launches, or major changes that we will have made to the site and our services that you have opted into and at any time can opt out of.

6. Disclosing of Personal Information

Upon lawful legal request, we may be required to disclose users' personal information to law enforcement agencies or any government agencies as may be lawfully required of them. However, in such circumstances, we will endeavor to ensure that it is only done to the extent required and with proper legal authority.
All the personal information that we collect is treated as private and highly confidential, and under no circumstances will we share, sell and/or disclose such information to any external organization, except for authorized third parties, and in that which case only the relevant information will be disclosed.
At no time shall we ever sell and/ or rent out your personal information.

To protect our legal standing, we reserve the right to be able to use your personal information in any lawful investigation, both internal and/or any judicial process that is connected to account fraud that may have occurred during the period that Rapidsolutionsinthad custody of such information. In addition to this, we may disclose your personal information to be able to enforce corporate policies and to be able to protect and preserve anyone's rights, property, or personal safety, and/or be in a position to effectively respond to any claims that a posting or other such content has violated and/or abused the rights, safety and/or property.
We may also share users' personal information with our affiliates to detect and prevent illegal activities.

7. Storing and Securing Your Personal Information

In addition, all your financial information, such as credit/debit card details, shall under no circumstances be shared and for any reason be sold or in any form be rented or leased out to any third parties whatsoever.
We commit ourselves to maintaining the total confidentiality and absolute security of your personal information, and as such, we have taken every possible measure within our power and necessary precautions to protect and continuously secure your personal information. We have implemented strong password protection and encrypted security systems to prevent unauthorized access to our system, which may put your privacy and security at risk. All of our relevant personnel are well versed and trained in securing your personal information.

rapidsolutionsint.com warns you, the user, against disclosing your login credentials and password to anyone. In this regard, we recommend you sign out of your account when not in use, especially when using a shared computer. 

 8. Privacy Policy Revisions

We may find it necessary from time to time to make revisions to this Privacy Policy. As such, we reserve the right to make such amendments. In light of the same, we advise that users continually on a regular time basis to review our Privacy Policy to stay informed of any changes that may apply to your use of the site.

It must be noted that any such changes will be done in line Privacy Act and the National Privacy Principles.

9. Corrections to Personal Information and Opting Out

At any time, the user is free to change their details, such as their email address, telephone/mobile number, or any other personal information they wish to update. This will be possible in the user profile under the "My Account" option. It is the user's responsibility to ensure the accuracy and completeness of such information.
At any time, users may directly contact us should they no longer wish to receive any form of communications from us by getting in touch with us through [email protected] or by utilizing the 'manage subscription' link in the footer of any of the marketing emails received from us.

10. Third-Party Advertisers and External Links

As a business practice, we maintain professional relationships with other third parties; from time to time, external links may be related to other websites. Please note that such external websites may be beyond the control and oversight of Rapidsolutions int, and as such, any personal information submitted to / disclosed to them by users is outside the scope of this Privacy Policy. Rapid solutions int will not be held accountable for the actions of such third parties in this regard.

While it may not be feasible to monitor all the activities of any third parties, we do assure all users that at any time we become aware of any unsavory business practices by such third parties, including or but not limited to, spam emailing, fraud, and trademark infringement, we will immediately cease operations with them for the safety of our valued customers. Should you, the user, wish to report such practices by any of our affiliates, please do not hesitate to contact us through [email protected]

11. Liability Limitations

Under no circumstances will rapidsolutionsint.com or any of its affiliated brands or franchisees or subsidiaries or licensees, or any other parties that are/or may be involved in the manufacturing or dispatching of the website or for any of its products and/or services shall be held liable in any form or manner whatsoever for any type of damages be they incidental, or special, consequential, punitive or indirect that would have arisen from the use/access of the site the inability to be able to use the website and/or in connection with any inability in terms of poor/no performance, an interruption in transmission or presence in computer virus or malware or defect of any nature or such error, or system failure or line or system failure (that may include and/or result in loss of profits/revenue realized or potential as well as loss of data, and any damages that would have arisen from quality and accuracy of the information that would have been obtained from this site or that may result from any inconvenience, use of this website).

The foregoing limitations are not exhaustive and, regardless, also apply even if the alleged liability has been based on contract, or on tort, negligence, and even strict liability or any form of the legal basis, even if rapidsolutionsint.com or any of its affiliated brands or franchisees or subsidiaries or licensees or any other parties that are/or may be involved in the manufacturing, or dispatching for the website are advised of the possibility of such damages.

Questions or Concerns

Should you wish to contact us or have any suggestions or feedback that you would like to share with us, we are ready to listen. We would like to hear from you as to how we can further enhance your online shopping experience. Feel free to get in touch with our customer care team via email: rapidsolutionsint.com, phone, or through our contact form.